2017 Projects

 

FellowsSlider2

Each cohort of the Center for Health Leadership Fellows Program works in teams in a year long consulting project with a local public health organization that highlights what it means to "lead from where you are." The 2017 Fellows were honored to partner with the startup, Planet Murple, and the community health center, Asian Health Services. An overview of each team's project is provided below: 

Consulting Projects: 

PLANET MURPLE
Fellows Team Members:

  • Marvin Crespin-Gamez
  • Claudia Zaugg

Goal: Collaborate with Planet Murple, a young startup with the mission to reshape food culture so that kids grow up with a happy and healthy relationships with food, to determine how to effectively partner with schools or other organizations focused on kids’ health.

 

ASIAN HEALTH SERVICES (TEAM A)
Fellows Team Members:

  • Vaness Au
  • Amelia Plant
  • Anitra Smith

Goal: Partner with Asian Health Services (AHS), a community health center that provides medical, dental, and behavioral health services to over 27,000 low-income children, adults and families throughout Alameda County to determine how AHS can enhance staff patient service skills and communication, and increase patient engagement in their current model of CARE in ways that are culturally appropriate and feasible to implement within the current clinic flow operations.

Team A focused on a redesign of the CARE Card, which included several iterations of questions, alignment of the questions with the CARE Model, and translation of the cards into various languages. The Plan Do Study Act (PDSA) model was applied in order to process map the clinic flow and develop a standard work for the Care Card. 

 

ASIAN HEALTH SERVICES (TEAM B)
Fellows Team Members:

  • Sabine Dabady
  • Fiona Ruddy
  • Kiana Said

Goal: Partner with Asian Health Services (AHS), a community health center that provides medical, dental, and behavioral health services to over 27,000 low-income children, adults and families throughout Alameda County to determine how AHS can enhance staff patient service skills and communication, and increase patient engagement in their current model of CARE in ways that are culturally appropriate and feasible to implement within the current clinic flow operations.

Team B conducted a needs assessment, and made recommendations to improve the patient feedback mechanism, implement a robust and transparent feedback loop, and increase the staff buy-in and knowledge of the CARE service model. The feedback cards were redesigned and piloted across three AHS sites and a total of 60 cards were completed. 

 

For questions or comments please contact: This email address is being protected from spambots. You need JavaScript enabled to view it.