2011 Conference - Speaker Bios


Sam Kaner, Executive Director, Community At Work
Keynote Speaker, Participatory Decision-making in Multi-Stakeholder Collaborations

Sam Kaner is regarded as a leading international expert in multi-stakeholder collaboration.  His classic bestseller, Facilitator’s Guide to Participatory Decision-Making has gone through 19 printings and is now in its 2nd edition.  Sam’s social sector clients have included the California Supreme Court, United Nations, March of Dimes, Special Olympics, World Bank, Hawaii Community Foundation, Kaiser Permanente, Omidyar Network, Virgin Unite, Annie E Casey Foundation, and numerous community-based organizations, social enterprises, philanthropic foundations, health care organizations, universities, government agencies and multi-stakeholder partnerships.  In addition he has consulted to a wide spectrum of corporate initiatives, at such companies as VISA International, Charles Schwab & Company, Hewett-Packard, and many more.   Sam has worked on participatory initiatives in Italy, Taiwan, Kenya, Great Britain, The Philippines, France, Ethiopia, Sri Lanka, Mexico, Borneo and throughout the United States and Canada.  Sam has been a featured speaker at more than 40 professional conferences, including the 2010 Non-Profit Leaders Institute sponsored by Stanford University Graduate School of Business.  In 1987 he founded Community At Work, a San Francisco-based consulting firm that specializes in designing and facilitating collaborative approaches to complex system change.


Kenneth V. Hardy, Professor, Couple and Family Therapy Department, Drexel University
Keynote Speaker, Working Across Differences in Collaborations and Partnerships
Presenter, Workshop 3: Power Dynamics in Collaboratives

Dr. Hardy is an internationally recognized clinician, author, and trainer. He is also the Director of the Eikenberg Institute for Relationships in New York City where he maintains a private practice specializing in working with traumatized and oppressed populations.  Dr. Hardy is the former Director of the Center for Children, Families, and Trauma at the Ackerman Institute in New York City, and formerly served on the faculty at Syracuse University where he held numerous positions including Director of Clinical Training and Research, as well as Chairperson of the Department of Child and Family Studies.

He has won considerable acclaim for the contributions that his publications and videotapes have made toward challenging our society to think critically about the hidden but significant connections that often exist between trauma and issues of oppression.  He is the co-author of a three books -  Revisioning Family Therapy: Race, Class, and Gender; Teens Who Hurt: Clinical Interventions for Breaking the Cycle of Violence; and Minorities and Family Therapy. In addition to his own writing, Dr. Hardy serves on the editorial boards of six publications, including the Journal of Marital and Family Therapy. He is a frequent contributor to the popular media such as USA Today,  Good Housekeeping, the Oprah Winfrey Show, Dateline NBC, and 20/20.


Greg Hicks & Rick Foster, Founders, Foster, Hicks & Associates
Facilitators, Workshop 1:  Creating High-Trust Relationships and Collaborations

As internationally recognized pioneers in the field of happiness, Foster and Hicks' extensive and acclaimed research has taken them to seven continents where they spent years interviewing people who are thriving and happy, even under the most adverse circumstances. Their early findings culminated in a system of nine choices that is continually being studied by mind-body researchers at leading institutions, including The Mayo Clinic, and is proven to lead to good health, high quality of life, and better healing.

Rick and Greg's first book, How We Choose to Be Happy became an immediate national bestseller.  Available in 22 languages, it was selected by the Book of the Month Club as one of the Best Books of the Year.  In their new book, Happiness & Health, they present the first practical guide to the new science of positive emotions.

With a reputation for dynamic and transformational presentations on health, happiness, leadership and team productivity, Rick and Greg have taught their High-Trust, High Performance program to over 10,000 doctors, nurses, patients and to countless others in organizations such as G.E., Mercedes-Benz, Wells Fargo, and AXA-Financial.  They are on the faculty of the Health Research and Educational Trust Fellowship programs.  Foster and Hicks have appeared on numerous national T.V. and radio shows and featured in such magazines as Health, Fitness, Self, Good Housekeeping, Fit, Working Mother, Redbook, Cosmopolitan, and Readers' Digest.


Traci Endo Inouye, Social Scientist, Social Policy Research Associates
Facilitator, Workshop 2: Evaluating the Success of your Collaboration

Traci Endo Inouye serves as principal investigator across multiple studies at Social Policy Research Associates, a research and evaluation firm located in downtown Oakland. Over the past 11 years, Ms. Inouye has worked closely with multiple national and regional foundations to hone their funding strategies through actionable recommendations derived from the culturally diverse experiences of communities that funders are trying to reach. Within her current portfolio of advocacy capacity building evaluations, Ms. Inouye has developed a specialized expertise in analyzing community-level collaborative development for social change. She led efforts at SPR to develop a collaborative development framework that has supported planning and evaluation for eight collaboratives across the country funded through the Kellogg Foundation’s Health Through Action initiative, as well as designed several tools to guide evaluation efforts. SPR’s evaluation of The California Endowment-supported Hmong Health Collaborative has also highlighted challenges and lessons learned in fostering development of nascent collaboratives formed to advance the health and wellness of vulnerable refugee communities. Ms. Inouye received her Master in Public Policy from Harvard University, where she concentrated on education and human services and the strategic management of organizations. She received her B.A. in Communication Studies and Asian American Studies from the University of California, Los Angeles.


Rachel Estrella, Social Scientist, Social Policy Research Associates
Facilitator, Workshop 2: Evaluating the Success of your Collaboration

Rachel Estrella has worked extensively in and with low-income communities of color as a student, researcher, evaluator, and teacher. Dr. Estrella is currently at Social Policy Research Associates (SPR), a research and evaluation firm located in downtown Oakland. There, her research interests have centered on issues of access and equity for communities of color. She has been a core member of SPR teams researching and evaluating organizational and community capacity building in communities of color, and has expertise in facilitation to translate research and evaluation findings into actionable learning. Prior to her work at SPR, Dr. Estrella worked in strategic and communications planning for nonprofit and public sector organizations and served as lead researcher on several major research projects funded by the National Science Foundation, the Arts Education Partnership, and the NEA. She is the author of several publications, including Stuck in the Shallow End: Race, Education, and Computing.



Sarah Rubin, Lead Mediator, Center for Collaborative Policy, California State University, Sacramento
Facilitator, Workshop 4: Do It Well! Being Successful with Partners from Multiple Sectors, Organizations, or Disciplines

Sarah Rubin has been working in the field of conflict resolution and consensus building for over fourteen years. Her areas of experience include dispute resolution, mediation, facilitation, strategic planning, visioning, civic engagement, assessment, process design, coaching, and other adaptive strategies to enhance the policy outcomes of partnerships and groups.

She has worked with government agencies and community based organizations on issues such as emergency response and planning, public safety communications, utilities, air quality, water resources, public health and citizen/ government disputes. She especially enjoys elicitive, or group-driven, processes as participants typically find them more empowering, with more creative and durable results than prescriptive approaches.

In 2004, she worked internationally. In Panama, she developed a public participation plan for a historic preservation project: http://www.csus.edu/ccp/newsletter/2005/Summer/index.stm#toolkit

Before relocating to Northern California in 2000, Ms. Rubin was the Project Director of the Crown Heights Community Mediation Center in Brooklyn, NY. Ms. Rubin has her M.A. in Conflict Analysis and Resolution from George Mason University in Fairfax, Virginia. While at George Mason she worked at the Key Bridge Foundation as a case manager for the Americans with Disabilities Act Mediation Program, sponsored by the U.S. Department of Justice.


Ignatius Bau, Health Policy Consultant
Facilitator, Workshop 5: Money Can Change Everything: How Funding Can Both Support and Challenge Collaborations

Ignatius Bau is an independent health policy consultant.  He worked as a program director and program officer at The California Endowment for seven years, managing the foundation’s work on language access, cultural competency, health care disparities, health workforce diversity and health information technology, with grants to national accreditation organizations, health professions education institutions, hospitals and health systems, health plans, physician associations, local health departments, community health centers and community-based organizations. Bau also worked at the Asian and Pacific Islander American Health Forum, directing health policy and programs for seven years, and at the Lawyers’ Committee for Civil Rights of the San Francisco Bay Area, as a civil rights and immigration attorney for ten years.

Bau has served on expert advisory panels for the federal Office of Minority Health, Centers for Disease Control and Prevention, Office of National Coordinator for Health Information Technology, National

Institutes of Health, Institute of Medicine, National Quality Forum, Joint Commission, California Department of Health Services, and California Health Interview Survey.

He also has served on the board of directors of Funders for Lesbian, Gay, Bisexual, Transgender and Queer Issues, National Minority AIDS Council, California Budget Project, Northern California Coalition for Immigrant and Refugee Rights and Services, Nihonmachi Legal Outreach, and Asian and Pacific Islander Wellness Center.


Traci Van, Community Benefit Director, Sutter Health
Facilitator, Workshop 6: Community Engagement - Grass Roots to Grass Tops Intentional Relationship Building for Health Care Systems

Traci Van is Community Benefit Director for Sutter Health, a not for profit network of 26 hospitals, physician organizations and other health care service providers that share resources and expertise to advance health care quality in over 100 Northern California communities.

In her role, Traci develops and implements short and long range goals, objectives, strategic plans, policies and operating procedures related to advancing Sutter Health’s strategic commitment to community benefit. She provides guidance to affiliates in planning, developing and coordinating community benefit activities with the goal of improving the health status of communities served through measurable outcomes and evaluation. As part of Sutter Health’s efforts to address health care disparities and provide high-quality, patient-center care, Traci has led a strategic effort to build a culturally competent environment that empowers patients and staff to effectively interact cross culturally. Efforts began with a system wide organizational cultural competence assessment and now include a framework and strategy to infuse cultural competence into existing organizational priorities, with a specific emphasis toward enhancing language assistance.

Traci represents Sutter Health on the national “What Counts for Community Benefit Taskforce” for CHA/VHA, is a member of the Medical Leadership Council for Cultural Proficiency, a member of the California Healthcare Interpreter Association and serves on the board of the Capital Region Chapter of the American Red Cross. With over 17 years experience in the health care, Traci holds a Bachelor of Arts degree in Organizational Communication with a minor in Spanish from California State University, Sacramento.


Paul T. Doyle, Healthcare Consultant
Facilitator, Workshop 6: Community Engagement - Grass Roots to Grass Tops Intentional Relationship Building for Health Care Systems

Paul Doyle has over 30 years of experience working within the health care environment. He provides strategic guidance to facilitate systems change within the human dimension of an organization’s — culture, values and behavior — which is essential for any organization to maintain a competitive edge in today's complex and rapidly changing world. His experience in community health improvement programming has provided him the knowledge to identify barriers and systemic gaps that contribute to racial disparities in health and health care and to assess an organization’s capacity to support a culturally competent work and service environment. Among his clients are: Spectrum Health (Grand Rapids, Michigan) Sutter Health (Sacramento, California), Southern Illinois Healthcare, Princeton University Health Services, Association of Community Health Improvement (ACHI) and Health Research & Educational Trust (HRET). His board participation includes: Kentwood Public Schools Board of Education, (Past) President, Grand Rapids Community Foundation (Past) Board Chair, Grand Rapids African American Health Institute (Founding Board Chair) and March of Dimes, Board of Directors.

Paul is the recipient of 2006 United Ways Project Blue Print Diversity Leadership Award, 2008 Ferris State University’s Distinguished Alumni Award, Grand Rapids 2010 Medical Service “GIANTS” Award and 2010 Grand Rapids African American Legacy Award. He is also Adjunct Instructor for Michigan State University’s College of Human Medicine.


Dr. Sandra R. Hernández, CEO, San Francisco Foundation
Closing Speaker

Sandra R. Hernández, M.D., is chief executive officer of The San Francisco Foundation. Dr. Hernández is a graduate of Yale University, Tufts School of Medicine, and the John F. Kennedy School of Government at Harvard University. Prior to becoming CEO of the Foundation, she served as the director of public health for the City and County of San Francisco. She is an assistant clinical professor at University of California, San Francisco (UCSF) School of Medicine and maintains an active clinical practice at San Francisco General Hospital in the AIDS clinic. Dr. Hernández currently serves on the boards of Blue Shield of California, the Blue Shield of California Foundation, First Republic Bank, and The Bay Citizen. She is also a trustee of the Western Asbestos Settlement Trust and a member of the Federal Reserve Bank of San Francisco’s Economic Advisory Council, the Public Policy Institute of California Statewide Leadership Council, the Lucile Packard Children’s Hospital Public Policy Committee, the UCSF Chancellor’s Advisory Board, and the UCSF Clinical and Translational Science Institute Advisory Board. Her prior affiliations include President Clinton’s Advisory Commission on Consumer Protection and Quality in the Healthcare Industry; the Council on Foundations; the Institute of Medicine’s Committees on the Consequences of Uninsurance and the Implementation of Antiviral Medication Strategies for an Influenza Pandemic; and Harvard’s John F. Kennedy School of Government Executive Session on Philanthropy. Dr. Hernández also co-chaired San Francisco’s Universal Healthcare Council.



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